What exactly has changed in the Nova Poshta mobile app?
The app now lets you link multiple phone numbers to a single account. Users can add up to three phone numbers and switch between profiles without having to re‑authenticate.
This means you can manage parcels registered to different phone numbers from the same app. Numbers can be personal, work or foreign, and users will receive parcel notifications for each added number; the company’s press service reported.
Do these changes apply to you and who benefits?
If you have several phones that you use to receive or send parcels, you will notice the benefits of the update immediately. It is handy when you have a separate work number and a personal number, or when family members share a device but parcels are registered to different phones.
The feature is also useful for those who are often abroad and use a different number for international shipments. Being able to switch between profiles without re‑authenticating makes it easier to check shipment statuses, and receiving notifications for each number helps ensure you don’t miss important updates.
How to take advantage of the new feature — and what next?
The update has been implemented in the mobile app, so to see the option to add numbers make sure you have the latest version installed. The press service did not provide step‑by‑step instructions in its message, but the feature is already available to users in the app.
If you have multiple numbers, add them in the app profile and check that notifications arrive for each one. If the option does not appear, check for available updates or contact the app’s support service to find out why the feature is not visible.
What to know about branch safety during alerts
The app previously added the ability to check whether a specific branch is operating during an air‑raid alert, and the company introduced a new safety algorithm for branches, terminals, depots and other logistics sites. As a result, Nova Poshta will suspend operations at sites when an air‑raid alert is declared and, based on its own monitoring signals, may stop operations at an individual site even without an official alert in the city or region.
These changes mean the tools in the app are becoming more flexible and focused on user safety and convenience. If it is important for you to track branch operations during alerts, use the relevant functions in the app or check the company’s notifications.
