According to Insurance Group «TAS», the company has become a laureate of the Banker Awards 2026 for the third time, winning in two categories at once: as a sustainable leader in insurance market growth and as a leader in customer service quality.
Criteria for determining the winners of the Banker Awards 2026
The organisers state that winners were determined on the basis of an analysis of institutions’ public reporting, their financial results, in particular year‑on‑year dynamics, market reputation, service quality and customer experience, communications, achievements and innovations. The competition covered leading banks, insurance companies and fintech; winners were selected in 28 categories.
Among insurers, six companies were noted across eight categories. The company was the winner in two of these categories.
Awards and market position
The awards were received in the categories for market growth and customer service quality. The company is cited as a leading market player demonstrating steady growth and a significant volume of payouts to clients.
At the same time, the company is focusing its efforts on improving the claims settlement service. It aims to make the process faster and more informative for clients.
Digital solutions and claims settlement
The piece emphasises that the company was the first in the market to improve the claims settlement procedure for compulsory motor third‑party liability insurance (commonly referred to as “autotsyvilka”), speeding it up and simplifying it for clients. It also notes active development of digital channels and a desire to move settlements to a fully online format with clear statuses and integration with «Diia».
The motor insurance settlement system is described as digitised with automated control at every stage. According to the source, this provides scalability and manageability of the process and simplifies clients’ receipt of compensation.
